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AI | Use Cases | ROI

Real AI. Real Use Cases. Real ROI.

ConversAI Core is not a generic chatbot or AI “companion.” It’s an embedded intelligence layer for your Pega applications — enabling AI to read, write, and act within your actual case types and processes.

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Target

Target Products

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Commercial Lending
(Financial Services)

  • Conversational loan intake & triage
  • AI-driven case routing to underwriters
  • Real-time decision summaries + exceptions handling
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Healthcare Payers & Providers

  • Appeals & prior auth automation
  • Natural language service inquiry resolution
  • Claims AI case generation + status update
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Government & Public Sector

  • Citizen service portals with AI agents
  • Document verification & conversational form-filling
  • AI case resolution for high-volume workflows
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Insurance

  • Policyholder-facing AI agents for FNOL, status, and updates
  • Agent copilots for document validation + subrogation checks
  • Embedded regulatory compliance guardrails
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Retail & Logistics

  • Conversational supply chain task automation
  • Issue resolution for shipping, receiving, returns
  • Inventory adjustments and logistics triggers via AI
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Deploy Fast. Run Anywhere

  • Pega Infinity or Pega Launchpad environments
  • Secure SaaS, hybrid, or on-prem compliant
  • No-code, just configuration
  • Ready for pilots, proof-of-concepts, or production

Schedule Your Demo
Contact us today and one of our representatives will be in touch to get your demo scheduled.

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